The Boosh Blog

Category: Business Telecoms

The Jargon Busting Telecoms Glossary From Boosh 365

Technical Jargon Syndrome (TJS - yes - I have made that up) is a condition many Telecoms providers have. It's so easy when we speak the lingo day in day out to assume that others will know what we're talking about. The feedback we've had from our customers is that we break through the jargon on our quest to help the world communicate better. So, we've put together a helpful guide to help all businesses like yours understand just what it is your telecoms provider is talking about and most importantly - why it's good to know.
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Which is better, Microsoft Teams or Horizon Collaborate?

Which is better, Microsoft Teams or Horizon Collaborate?

If you’re looking for an easy-to-use, exhaustive means to facilitate telecommuting now that the Coronavirus pandemic has changed the face of working forever, look no further than Horizon’s Collaborate or Microsoft Teams.
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How to use Microsoft Teams to communicate better internally and externally

How to use Microsoft Teams Direct Routing to communicate better internally AND externally

Direct Routing provides a Public Switched Telephone Network connection to Microsoft Teams users (let’s just call it a PSTN, shall we?). It means they can make and receive external phone calls though Teams on any device.
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13 Key Moments In History That Changed The Way We Communicate

13 Moments In History That Changed How We Communicate

At a time when it feels like you can do anything, any time, with just the click of a button, we take a step back and ask how on earth the world got to where it is now. Where did it all start? Where’s it heading? And how can you harness its power to help your business communicate better?
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Introducing iBoosh: Call Management Software From Boosh 365

There are so many benefits to having more staff working from home these days that we barely even need to mention them, do we? Fewer overheads, less absenteeism and increased profits are just the tip of the iceberg. For the last few years, remote working’s been on the rise anyway. Throw a pandemic into the mix and it’s most definitely something that all business owners have given more airtime to.
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Prepare your business for another pandemic with a thorough Voice Disaster Recovery Plan!

One thing that Coronavirus threw up for the majority of business owners across the world was the need for a disaster recovery plan (let’s just call it a DRP, shall we?). If you already had a DRP in place before the virus hit, you knew your data would be backed up safely or that a failed piece of hardware wouldn’t throw too much of a spanner in the works. But how prepared were you for everyone missing from the office? You know, the place where the phones ring?
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How well do you know your iPhone?

Are you an iPhone user? Ever found certain things about your iPhone annoying? Well I did too so I went
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VoIP – What and Why?

If you know me, you’ll know I’m not a ‘geek’ or especially techy but in this industry it’s easy to
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MiFID II – Are you ready for it?

Have you heard of MiFID II? If so, you’ll know that it’s coming into force in January and that if
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Are You Making Your Customers Wait In “On Hold Limbo”?

Thousands of businesses all over the UK are irritating and alienating their customers and prospects with truly awful or non
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